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Welcome back to Digital Rage. I'm Jeff, the producer here at Byer Company.
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Today is episode nine of our Cybersecurity Marketing Series. Today is a recap of the last
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eight episodes. Each thing that we've learned all put together in a nice neat package.
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Topped with a bow. Let's listen.
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Welcome to The Deep Dive. Really excited today. We're getting into a wealth of fascinating
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and pretty challenging area, Cybersecurity Marketing. We're going to zero in on the big pain points.
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You know, the things that keep marketers in this space awake at night and crucially,
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how to actually solve them. So our source material for this is a really comprehensive recap,
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looking at eight key challenges and some quick hit strategies. It draws insights from quite an
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extensive industry ebook, our mission. Basically pull out the most important nuggets for you so you can
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quickly get a handle on effective strategies in what is let's face it, a super complex high stakes field.
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Yeah, and what's really interesting, I think, is how these specific marketing challenges,
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they often just mirror much broader business complexities. So whether you're actually in marketing
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or maybe sales or honestly just curious about how industries communicate when the stakes are
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this high, these insights, they're kind of a shortcut, a shortcut to understanding the core
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problems and, you know, the optimal solutions. Think of it as a tactical playbook for navigating
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a space where trust is just absolutely paramount. Okay, right. Let's unpack this then. The very first
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pain point that comes up is complex messaging. I mean, so much technical jargon, right? Accurating
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everywhere. How do you even start cutting through that noise? Exactly. The solution is, well,
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simplifying your story. But the real insight here is realizing simplifying isn't about dumbing it
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down, not at all. It's about translating these, you know, highly technical concepts into tangible
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business outcomes. Stuff that resonates with the CEO, not just the CISO. Like, if your product
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stops for ransomware attack, the benefit isn't just advanced threat detection. It's, we avoided $5 million
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in downtime and a massive reputation hit. So the question is, are you actually speaking their language,
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the language of the business, or you just lost in the weeds of industry jargon? Oh, the framing
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makes a huge difference. Yeah. And building on that complexity idea, another massive hurdle is
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those notoriously long sales cycles. How do you possibly keep a lead engaged for months, maybe even
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years without them just, well, ghosting you? All right. This is all about patient nurturing, staying
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consistently visible. We're talking account based marketing here, ADM, which basically means focusing
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your energy on a smaller number of high value accounts and then serving them role-based content.
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So maybe the CEO gets content focused on business risk while the CISO sees the technical deep dives.
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Yeah. Connecting it to the bigger picture, it's all about sustained, personalized engagement
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over that whole long journey. Got it. So it's less about shouting and more about kind of building
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that relationship over time, which actually leads us perfectly to the next one, lack of trust. That
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seems absolutely vital in security, doesn't it? You're essentially asking them to trust you with the
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keys to their entire digital kingdom. Precisely. And the solution there involves building credibility.
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You need robust social proof thing, strong case studies, real customer testimonials,
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certifications are also critical. Things like ISO 27001 or SOC2, they matter. And strong thought
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leadership, webinars and cipher white papers, commentary on industry trends that establishes your
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authority. It really highlights that fundamental need for authenticity, for a proven track record
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in every single interaction. Okay. So you've simplified the message, started building trust. But how do
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you avoid sounding just like every other vendor out there? Which brings us to number four. But
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low differentiation. When the market feels so crowded, how do you actually stand out? Yeah, that's
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a tough one. The solution really involves getting incredibly specific. Instead of trying to be a,
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you know, general catch all cybersecurity solution, find your unique niche and then really own a
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distinct brand voice within that niche. What's fascinating here I find is that specificity often
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creates greater appeal because you're speaking directly to a very defined, sometimes overlooked
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need. It's like being the absolute best at one specific thing rather than just okay at everything.
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That distinction feels key. Yeah. What about when potential customers don't even realize they have
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the problem you solve? That's the challenge of low awareness, right? Exactly. The strategy here
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is really simple. Teach first. Educational content does two things brilliantly. It builds urgency
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by highlighting risks they might not have considered and it builds trust at the same time. Think of it
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like empowering your potential customers with knowledge before you even think about selling. It
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shows how education itself becomes this really powerful sales tool warming up leads right at the
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top of the funnel. So education feeds into lead gen. But then you hit the lead generation problems
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point itself. Yeah. Everyone wants more leads. Sure. But what's the real issue here? Is it just about
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volume or finding the right leads in such a specialized field? Exactly. It's that shift from quantity
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to quality. That's the core issue. Look, cybersecurity isn't about just collecting a huge list of
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random contacts. It's about targeting very specific pain points felt by specific personas.
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So maybe the compliance officer at a regional bank versus say the CTO at a tech startup. They have
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different needs. You're not just collecting names. You should be building a pipeline of genuinely
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engaged prospects who actually need your specialized solution. Are you solving real problems for
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specific people or just list building? That's a crucial distinction. Yeah. And then there's that
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classic internal struggle sales marketing misalignment. It's so often feels like these two teams
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are just speaking different languages. Doesn't it? Oh, absolutely. The key here is fostering that one
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team, one message mentality. Easier said than done sometimes, but vital. Practically, this is often
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best done through regular like weekly sinks. Sales shares what they're hearing on the ground,
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marketing shares, upcoming campaigns and content. And things like shared enablement tools,
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updated battle cards, consistent messaging guides, and make sure everyone is seeing from
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the same him sheet. Right. If you connect that to the bigger picture, that internal cohesion,
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it directly impacts your external results, your customer experience, everything. Right. Okay,
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finally, the really big one demonstrating ROI. How on earth do you show the value of security?
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Success often means nothing bad actually happened. It's like proving the dog didn't bark, isn't it?
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Exactly. You nailed it. The core strategy is proving what didn't happen. It sounds completely
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counterintuitive. I know. But imagine trying to tell your CFO, hey, we prevented that multimillion
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dollar breach that almost happened last quarter. How do you do that credibly? That's where you need
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to get creative. You have to quantify prevention, maybe through risk reduction metrics,
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improvements and incident response times, or even just the value of peace of mind for the
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executives. It's all about translating those non events into measurable, tangible value
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that leadership understands. How do you quantify the dog that didn't bark? That's the million dollar
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question. So we've just walked through eight major pain points in cybersecurity marketing.
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What does this all mean for you listening? Well, the truth is, even just tackling one of these
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areas, using some of these insights, that could make a really significant difference. Absolutely.
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These insights really offer a kind of playbook for tackling these common difficult marketing challenges.
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And honestly, they're applicable way beyond just cybersecurity. So many industry struggle with
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complexity or building trust, demonstrating value. Think about how these strategies might
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translate to whatever field you're in. Yeah, definitely. So as you go about your day, maybe consider
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which of those 18 points really resonates with a challenge you're facing right now. And then maybe
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take it a step further. Imagine the impact of tackling that final, perhaps most tricky point,
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proving the value of something that didn't happen. The next challenge you managed to overcome,
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that could become your very own powerful piece of humor.
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Reach out to us at jbuyer.com for comments and questions. Follow us at buyer company on social media.
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And if you'd be so kind, please rate and review us in your podcast app.