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Welcome back to the all new digital rage. I'm Jeff the producer here at Byer Company.
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Today we feature an article from our senior marketing strategist Mira Mikati on live stream
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selling. She is our in-house expert on social media and advertising. This content is fascinating.
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So let's get into this deep dive.
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Welcome back everybody to the deep dive. You know, we are always on the lookout for the
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next big thing in retail and honestly everything. And today we are diving into a trend that's
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really shaking things up. It's live stream selling. Oh yeah. Have you ever like bought anything
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during a live stream? I have it yet but I'm seeing it everywhere. Yeah. It's hard to ignore.
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Yeah. And for this deep dive we've got you know research reports, articles on some of the biggest
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names in the game, even some personal anecdotes. We're gonna cover it all. And the mission here is
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to understand why this is so much more than just a fad. Right. And what it means for the future of
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well everything. Absolutely. I think it's fascinating. Okay. What's fascinating about live stream selling
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is that it's not just about those instant purchases. Right. You know, it's really tapping into
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something much deeper a shift. Yeah. And how we build trust in community online. I'm in
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trade. I'm ready to dive in. Yeah, let's do it. So let's start with where live stream selling is
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already like a full blown phenomenon. China. Right. We've got this report here on Taubeau Live.
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No. And the numbers are mind blowing. Yeah, they are massive. It's it's like QVC but but on steroids.
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You know what I mean? I do. I think that's a great analogy. Okay. Tell about live is really where it
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became like an art form. You know, it's not just about showing the product. Right. You know,
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it's about the entertainment. It's about connection. Yeah. It's about building a relationship with that
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audience. And they've got these live stream superstars over there. Yes. Right. They do like
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Lujyaki. The lipstick king. Yeah. The lipstick king. I read that he sold 15,000 lipsticks in five
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minutes. In five minutes. It's even possible. On Taubeau Live it is. Yeah. Lujyaki is a master at
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at building that excitement and using his platform to really create this sense of urgency. He
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understands the psychology of his audience. Yeah. You know, it's not just about the lipstick.
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It's about being a part of that moment that community is created. And then there's Via. Oh yeah.
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He sold everything from from clothing to wait for it. Mm-hmm. Rockets. Rockets. Yeah. It's incredible.
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What? And and that sale I think points to to a bigger shift. You know, buying a rocket isn't exactly
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an impulse purchase. Yeah. It suggests a level of trust in live stream sellers that we haven't
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really seen before. It's blurring the lines between entertainment e-commerce and even these like
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big ticket transactions. That is a huge point. But it's not just China. Right. It's not. We've got
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these articles here about Sephora. Yeah. Using Instagram live for shoppable makeup tutorials. And
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Nike using live streams to hype these limited edition sneaker drops. Right. They're tapping into
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existing platform. Right. And making them shoppable. Exactly. Exactly what Sephora does brilliantly
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is that they're not just selling makeup. We're selling expertise. It's like having a personal
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consultation with a beauty advisor. But you can do it from your couch. Oh yeah. And with Nike,
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they're they're leveraging the power of FOMO. Yeah. The fear of missing out. Yeah. To drive those sales.
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So it's about more than just the product. Way more. It's the experience. It's the community. It's
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the expertise. Absolutely. Right. It's all of that. But how are these brands like creating these
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experiences that people actually want to be a part of? Yeah. That's where it's really interesting.
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It's about creating a sense of urgency and excitement. Yeah. It's about tapping into those psychological
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triggers. Yeah. That makes us want to buy. Okay. And it's about building a community. Right.
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Around a shared passion. Okay. So we've got China kind of leading the way. Global brands are starting
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to catch on. But what about platforms that are specifically built for live stream selling? Yeah.
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We've got TikTok shop. Right. Amazon live. Well, where did these fit into the equation? These
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platforms are really interesting because they're they're built from the ground up with live commerce
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in mind. Right. You know, TikTok shop, for example, is seamlessly integrating shopping into
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its short form video format. Yeah. Which is perfect for capturing the attention of Gen Z and millennials.
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And we've got stats here showing that TikTok creators like Jeffrey Star are making
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serious bank. Oh, yeah. Through live stream selling, he apparently sold $665,000 worth of products.
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Yeah. During an eight hour live stream. Eight hours. That's a long time. Yeah. But it speaks to the
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power of engagement. Right. You know, he's not just selling products. Right. He's building a community.
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He's answering questions. He's entertaining his audience. Yeah. He's creating an experience that
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people want to be a part of. Yeah. Even if it means tuning in for eight hours. So we've got these
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dedicated platforms. But how do they compare to the social media giants like Instagram and Facebook
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that are also incorporating live shopping features? Are they competing head to head or are they catering
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to different needs? A bit of both actually. They are competing for the same audience, but but they
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each other's strengths and weaknesses. The social media giants. They have the advantage of an
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established user base. Right. And and existing features for connecting with followers. Right. But the
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dedicated live stream selling platforms, they're able to offer more specialized tools and support
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for sellers. So it's not a one size fits all situations. It's not. No. It sounds like brands and
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creators need to do their homework. They do. And choose the platform that best aligns with their
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goals. Yes. And their audience. And their audience. Exactly. There's no magic bullet. Okay.
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It's about understanding your audience, your brand and what you're trying to achieve. And it's about
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being willing to experiment and adapt as the landscape evolves. Okay. So we've covered a lot of
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ground here. Yeah. But we've just scratched the surface of this live stream selling phenomenon. We
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have let's dive a little deeper into the psychology behind why this is so effective. It's clearly more
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than just a sales tactic, right? Absolutely. It goes beyond just convenience. Yeah. Live stream selling
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is tapping into something fundamental about human psychology. Okay. Our desire for connection,
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our need for trust and our susceptibility to the power of influence. I'm all ears. Let's unpack
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this psychological puzzle in part two of our deep dive into live stream selling. Let's do it.
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Yeah. You know, it's almost like a throwback. Right. To the days of market squares and town
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cryers where shopping was a social experience. Yeah. Yeah. You know, it was engaging. And live stream
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selling brings that element back. Yeah. That's such a great point. We're wired for connection,
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right? Yeah. Even in this age of online shopping, we still crave we do that interaction. We do
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that sense of community. Absolutely. And live stream selling taps into that in a few key ways. First,
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there's the power of parasocial relationships. Okay. You know, we form these one-sided bonds with
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influencers and online personalities. And that trust that we have in them translates into
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purchasing decisions. So it's like getting a recommendation from a friend. Yeah. Even if that friend
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is a celebrity you've never met. Exactly. And then there's the herd mentality. Right. You know,
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when we see others buying something during a live stream, it creates this sense of urgency and
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scarcity. Oh, yeah. Like we don't want to miss out. Oh, the dreaded FOMO. The FOMO. Yeah, it's like
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the online version of a Black Friday stampede. Exactly. Yeah. We get caught up in the excitement.
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Right. And we feel like we have to act fast. You got it. And then there's also that immediacy factor.
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Right. You see something you'd like you can buy it right then and there. Yeah. No need to wait.
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No need to second gets yourself. It's like impulse buying, but with a live audience cheering you on.
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Exactly. I can see how that could be addictive. But is that a good thing or a bad thing? That's
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that's a question worth exploring. Yeah. Livestreams selling can tap into impulsive behaviors.
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So it's important for both sellers and consumers. Right. To be mindful of that. Transparency and ethical
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practices are crucial. Absolutely. It's about striking that balance between creating that excitement.
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Right. And being responsible. But let's shift gears a bit. We've talked about the psychological
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aspects. Okay. But what about the practical challenges of live stream selling? One of the biggest
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challenges, especially for smaller businesses, yeah, is production quality. Oh, okay. You know,
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viewers have really high expectations these days. Right. And a low quality stream can be a major turnoff.
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Yeah. It's like the difference between watching a professionally produced TV show. Right. And a shaky
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home video. Exactly. You want to keep people engaged. Right. And that requires a certain level of
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polish. You got it. And then there's also the challenge of standing out. Right. In a crowded market.
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Right. Everyone's jumping on the live stream bandwagon these days. Right. So it's important to find a
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way to differentiate yourself. So how do you do that? Yeah. How do you cut through all that noise?
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Yeah. And create a live stream that people actually want to watch. Authenticity is key. Okay.
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You know, people can spot a fake a mile away. Yeah. It's about being genuine.
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Being passionate about your product and connecting with your audience on a personal level.
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So it's about building relationships, not just racking up sales. Exactly. And it's also about being creative.
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Yeah. Yeah. Finding ways to make your live stream stand out. Uh-huh. Maybe it's incorporating
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some interactive elements. Okay. Or using humor or featuring guest appearances, things like that.
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Oh, I love that. It's about thinking outside the box. It is. And creating an experience that's both
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entertaining and informative. But with all these challenges. Yeah. Is it even worth it for smaller
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businesses to try to compete in this space? Absolutely. Live stream selling can be a game changer for
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small businesses. Okay. It allows them to reach a wider audience, build those personal connections with
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potential customers and showcase their products in a dynamic and engaging way. So it's about
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leveling the playing field. It is. Giving smaller businesses a chance to compete with the big guys.
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Exactly. And it's about creating a more personal and engaging shopping experience for everyone.
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Okay. Let's talk platforms for a second. We've touched on TikTok shop and Amazon live. Right.
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But we've also got established platforms like Instagram and Facebook that are incorporating live
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shopping features. How do you see these platforms evolving? And what advice would you give to someone
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trying to choose the right one? I think we're going to continue to see a diversification of platforms.
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Okay. Each platform will cater to different audiences. Right. And offer unique features.
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It's important to do your research and choose the platform that best aligns with your brand
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and your target market. So no one size fits all solution. Not at all.
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Uh-huh. TikTok might be great for reaching a younger audience. Well, Instagram might be better for
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showcasing visually stunning products. And Facebook might be the best choice for
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for building a community around your brand. So it's about knowing your audience and choosing your
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stage wisely. But let's look beyond the platforms for a second. Where do you see live stream selling
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heading in the future? What trends are on the horizon? One trend I'm really excited about is
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the integration of augmented reality, AR and virtual reality VR into live stream selling.
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Oh, wow. Imagine being able to try on clothes virtually during a live stream. Right. Or
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or taking a virtual tour of a home before you buy it. Whoa. That's next level stuff. It's like
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bringing the in-store experience to the online world. Exactly. And I think we'll also see more
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personalization and AI-powered recommendations. Imagine a live stream that's tailored specifically
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to your interests in shopping history. That's like having a personal shopper. It is.
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Curating a live stream just for you. Precisely. And I think we'll also see more focus on sustainability
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and ethical sourcing. Consumers are becoming more and more aware of the impact of their purchases.
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Right. And they'll be looking for brands. That align with their values. So live stream selling
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isn't just about selling products. It's about connecting with consumers on a deeper level.
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Yes, and building trust and transparency. And that's what makes it so exciting.
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Yeah. Live stream selling has the potential to transform the way we shop, the way we connect with
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brands and the way we build communities online. We've covered a lot of ground here from the psychology
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of persuasion to the future of AR and VR. But let's bring it back to our listener for a second.
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Okay. What are some practical tips for someone who's thinking about dipping their toes into the
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live stream, selling waters? Yeah. Whether as a viewer or a seller? That's a great question.
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For viewers, I'd say be open to discovery. Don't be afraid to ask questions and always do your
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research before making a purchase. So be in informed and engaged viewer. What about for someone who's
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thinking about hosting their own live stream? I'd say start small. Yeah. Experiment with different
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platforms and formats. And most importantly, be yourself. Authenticity is key. Don't try to be
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someone you're not. Exactly. Be genuine. Be genuine. Be passionate. Be passionate. And let your
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personality shine through. Yes. And most importantly, have fun with it. Have fun. It sounds like
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live stream selling is a bit like the Wild West right now. It is. You know, full of possibilities,
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but but also a bit daunting for those just starting out for sure. So far listener who might be feeling
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a little overwhelmed. Okay. Let's break it down into some some actionable steps. Okay. I like it.
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First, let's say I'm interested in in experiencing live stream selling as a viewer. Where should I start?
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Well, you're already ahead of the game by by being aware of the trend. Okay. Honestly, just start
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exploring. Okay. Check out the live features on platforms you're already using. Right. Like
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Instagram or Facebook. Right. Look for for creators or brands you already follow. You might be
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surprised by who's experimenting with live selling. So it's about keeping an eye out for those live
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notifications. Yeah. And seeing what catches your eye. Exactly. What about navigating those streams?
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Are there any tips for for getting the most out of the experience? Absolutely. First,
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don't be a passive observer. Okay. You know, live stream selling thrives on interaction. Okay. Ask
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questions. Right. Leave comments. Engage with the host and and other viewers. Right. That's how you
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get a feel for the product and the community. So it's almost like a virtual shopping party. It is.
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Where you can bounce ideas off each other. Yeah. And and get real time feedback. You got it.
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Be discerning. Mm-hmm. Just because someone is super enthusiastic doesn't mean you should blindly trust
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them. Okay. You know, check reviews. Right. Do your own research. Okay. Compare prices. Got it.
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And remember, you're in control. Yeah. You don't have to buy anything. Right. Just because you're
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watching a live stream. It's like any other form of shopping. It is. Being informed consumer.
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But let's switch gears for a moment. Let's say our listener is a creator. Okay. We're a small business
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owner who wants to try their hand at live stream selling. What are some key things to consider?
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I think the first question is what's your story? Okay. What makes your product or your service unique?
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Yeah. Why should people care? Right. Live stream selling is all about storytelling and building
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connections. Right. So you need to have a compelling narrative. So don't just list features and
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benefits. Tell a story. Exactly. That people can connect with. Yes. Emotionally. Yeah. What else?
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Think about your audience. Okay. Who are you trying to reach? Right. What platforms do they use?
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What are their interests? Tailor your content and your platform choice to resonate with your target
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market. It's all about finding the right stage for your performance. Any other tips for aspiring
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live stream sellers? Don't be afraid to start small and experiment. You know, you don't need a
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fancy studio or a huge budget to get started. Right. Focus on creating authentic and engaging content.
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Right. That showcases your passion for what you do. So just dive in and start experimenting.
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Exactly. What about the technical side of things? Any advice for those who might feel a little
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intimidated by the technology? The good news is that the technology is becoming more and more
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accessible. Okay. Good. Most smartphones have decent cameras. Right. And there are plenty of
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affordable tools for live streaming and editing. Right. There are tons of online resources and
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tutorials to help you get started. So there's really no excuse not to give it a try.
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There's not. But let's step back and look at the bigger picture for a moment. We've talked about the
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the excitement and the potential of live stream selling. But are there any potential downsides or
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ethical considerations we should be aware of? I think the biggest concern is transparency.
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It's easy to get caught up in the excitement of a live stream. Right. And make impulsive purchases.
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Sellers need to be upfront about pricing, shipping and return policies. Yeah. And viewers need to
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be aware of their own spending habits. Right. And not get carried away by the hype. So a healthy dose
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of skepticism in common sense is always a good thing. What else? Another concern is data privacy.
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Okay. You know, live stream platforms collect a lot of data about viewers. And it's important to
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be aware of how that data is being used. It does always read the fine print. Always read the fine
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print. And be mindful of your digital footprint. Exactly. But on a more positive note,
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are there any trends emerging that you're particularly excited about? I'm really intrigued by
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the potential of live stream selling to support small businesses and local communities. Okay.
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Imagine a world where local farmers can sell their produce directly to consumers through live
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streams or where artisans can showcase their crafts and connect with a global audience. That's a
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fantastic vision. It's about using this technology to create a more equitable and sustainable marketplace.
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It is. And as we wrap up our deep dive, what final thought would you leave our listener with?
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Live stream selling is still evolving. But it's it's clearly not just a fad. Right. It's a powerful tool.
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Yeah. That has the potential to to change the way we shop, the way we connect and the way we build
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communities. Right. Whether you're a viewer, a creator or a business owner, it's worth paying attention
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to this trend and exploring how it might fit into your world. So keep your eyes peeled for those
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life buttons. And maybe even consider going live yourself. Yeah, never know. Thanks for joining us on
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this deep dive into the world of live stream selling. Until next time, happy shopping and happy streaming.
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Reach out to us at jbuyer.com for comments and questions. Follow us at buyer company on social media.
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And if you'd be so kind, please rate and review us in your podcast app.